FAQs

What Shipping methods are available? 

For South Africa and surrounds, your package will be couriered to your door via Aramex at a flat rate of R100.00. For Cape Town City, you may choose to collect your garments for free from my studio in Gardens/City Bowl or use Aramex delivery.

Find out more information here

How long will it take to receive my package? 

Once your order has been placed, please allow between 1-14 working days for it to be shipped. It takes time to create each piece from scratch and ensure each item is perfect.

Once your order is ready to be shipped, you will receive a tracking code via email. Aramex takes between 1-3 days to deliver your package.

How can I pay for my order? 

All online orders are processed through Yoco. Simply follow the checkout process and use any credit/debit card to pay. 

What size do I order? 

Follow my size guide to determine what size will fit you best. Also find the instructions on how to measure. 

Can you do a custom or plus size? 

Yes absolutely! Send me an email at info@francesprycelewis.com 

I have an event coming up, can you make it in time? 

The answer is usually yes. Get in touch with me ASAP so I can make your garment in time. 

Can you make custom garments?

Yes! I regularly make bespoke outfits for my customers. Head to the Custom page to find out more information.  

Where do you make your garments? 

All FPL pieces are totally made to order by me in Cape Town, South Africa. 

Where do you source your fabrics? 

All of our fabrics, trims and materials are sourced locally in Cape Town. Check out FPL’s Sustainability pledge

How do I care for my Frances Pryce Lewis items? 

Each FPL garment comes with a fabric care tag with specific care instructions.

Generally, you should handle your garment with the utmost care by either dry cleaning, hand washing or using a gentle machine wash.